UOB
Central Pricing & Billing Platform
Wholesale Banking
L
Linh
Relationship Manager
Dashboard
Policies
Feeds
Intake
Transactions
Routing
Exceptions
Reprocess
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Exception Queue
SCR-H01/H02 — F-H01/H02. Triage, assign, request info, escalate; decision dialog with policy/FX context, accept override / reject / reprocess.
Type
All
BEYOND_WINDOW
MISSING_FX_RATE
STALE_FX_RATE
UNMATCHED_ACCOUNT
UNMATCHED_CHARGE
DUPLICATE
CLOSED_PERIOD_LOCKED
RECALC_FAILED
CONTROL_TOTAL
NO_POLICY_MATCH
Severity
All
BLOCKING
WARNING
Queue status
All
OPEN
IN_REVIEW
DECIDED
CLOSED
Assigned to
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Exceptions
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